ABSTRACT
This book chapter provides an overview of Temi, an autonomous, video-oriented personal assistant robot which was deployed within the Centre for Independent Language Learning (CILL) at The Hong Kong Polytechnic University. The artificial intelligence robot was chosen principally because of its role as a Robot as a Service (RaaS). Such a service can deliver greater self-improvement and better learning strategies (e.g. Cohen, A. D. (2014). Strategies in learning and using a second language (2nd ed.). Routledge., Dörnyei et. al., 2015, Wenden, Learner strategies for learner autonomy, Prentice Hall, 1991, Yang, Frontiers in Psychology 12:600, 218–600, 218, 2021) as well as foster beneficial attitudes and skills towards the users' long-term language learning success. Through its cloud-based system, Temi offers users access to dynamic interactions and enhanced CILL services, during the COVID-19 pandemic. As a whole, it appears that the introduction of Temi has proven to be an effective strategy to augment learners' autonomy. It further allows administrators to rethink how CILL services are conducted during human resource shortages. © 2023, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.